Caribbean's Hospitality and Tourism Industry to Benefit from Cross-Cultural Training
A program of cross-cultural workshops designed to deliver intercultural training to the Caribbean's Hospitality and Tourism Industry has been launched throughout the Caribbean. In light of the marked upsurge in travel worldwide last year, reflecting a more competitive environment for the tourism product and services, SNC Destinations is targeting front-line staff and management for the specially tailored programs.
Sunrise, FL (PRWEB) May 15, 2005 -- A program of cross-cultural workshops
designed to deliver intercultural training to the Caribbean's Hospitality and
Tourism Industry has been launched throughout the Caribbean by SNC Destinations,
a tourism marketing and training company.
SNC Destinations, providing
superior options in Caribbean destination management services, is seeking to
enhance the experience between international guests and local hosts within the
Caribbean through its series of workshops, www.sncdestinations.com.
In light of the marked upsurge in travel worldwide last year, reflecting
a more competitive environment for the tourism product and services, the Company
is targeting front-line staff and management for the specially tailored programs
which are focused on the interaction with people of other cultures; providing
training in understanding cultural differences; recognizing social nuances
through these interactions; and meeting the cultural needs of foreign
guests.
According to Director of Business Development for SNC
Destinations, Simone Champagnie, "We continue to welcome a growing number of
visitors to our region, both for business and leisure travel, and there is no
doubt that an awareness of intercultural differences and key cross-cultural
skills will enable us to interact effectively with our foreign guests, and
continue to compete internationally with high standards of service."
The
Caribbean tourism industry recorded growth of seven percent in international
tourist arrivals to 21.8 million in 2004, with the largest increase in arrivals
continuing to come from North America and an increasing number from Europe, due
in part to the strong Euro.
"With over 100,000 international cricket fans
expected to converge on the Caribbean in early 2007 for example," Miss
Champagnie says, "the mix of people, cultures, and languages can undeniably
create misunderstandings and disappointment that can get in the way of positive
relationships. Visitors will be coming from countries that represent more than
half the world's population. Everyone becomes a stakeholder, whether it is a
hotelier, event organizer, even a corporate sponsor, as our front-line employees
and volunteers become the diplomats for our respective countries and the entire
region."
The workshops, which begin in June, are expected to run through
the end of 2006.
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Source : http://www.prweb.com/releases/2005/5/prweb240615.htm